Leh, Sept 19: With an aimed to enhance the knowledge and skills of the nominated staff of DHs, CHCs, H&W PHCs across the UT Ladakh State Health Society, National Health Mission UT Ladakh today organized a two-days internal assessor training programme at Conference Hall, MD NHM Office Leh.
On the first day, Dr Mustansir State Nodal Officer NQAS Ladakh welcomed Dr Motup Dorje Mission Director, NHM Ladakh, Resource persons and participants to the program. He said that this event is a significant step towards strengthening the quality of healthcare services in the region and aligning them with national standards.
Dr Motup Dorje while welcoming and thanking the Resource Persons and Participants stated that in this programme the participants will have the unique opportunity to learn from experts in the field. He expressed NHM is committed to elevating the quality of healthcare services in UT Ladakh. Further, he said that this training aims to facilitate the seamless implementation of the National Quality Assurance Standards (NQAS) in healthcare institutions within UT Ladakh. By equipping our healthcare professionals with the knowledge and skills necessary to implement NQAS effectively, we aim to enhance the overall healthcare experience for our community.
The Resource Persons invited especially for this training program were Dr Chinmayee Swain, Sr Consultant, Quality & Patient Safety, NHSRC MOHFW, GOI and Dr Ranjit Mandal, External Consultant, NHSRC.
The experts covered topics under the Key Concept of Quality and Introduction to NQAS, Measurement System under NQAS, Area of Concerns, Patient Satisfaction Survey (PSS) with exercises, Medical and Prescription Audit, Procedure and Documentation for Certification besides Eco Friendly Kayakalp, Overview of LaQshya, SUMAN, MusQan Schemes and Quality Improvement Cycle were highlited and discussed during the training program.
